Coin Master Terms of Service

Last updated June 9, 2016

Coin, Inc. (“Coin”) reduces wallet clutter by allowing you to toggle between multiple payment methods on a Coin device with the help of a Coin reader (collectively “Coin Device”) and manage access to your payment methods through mobile software applications (each application, an “App”) available at onlycoin.com (“Site”) or elsewhere. The Coin Device, the Apps, and the Site are collectively referred to herein as the “Service”). This Master Terms of Service along with the Additional Terms (defined below), as such terms and policies may be updated from time to time (collectively, the “Terms”), governs your use of the Apps and the Coin Service.

By downloading an App, visiting the Site, using a Coin Device, or otherwise accessing or using the Service, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the Service.

Special Terms Regarding the Optional Coin Beta Device Program

Coin may offer “beta” versions or features of the Service (the “Beta Program”). Coin will determine, in its sole discretion, the availability, duration (the “Trial Period”) and features of each Beta Program. ANY BETA PROGRAM IS PROVIDED “AS IS” WITHOUT ANY WARRANTIES. Notwithstanding anything to the contrary in these Terms, in no event will Coin be liable to you or any third party for any damages or liability related to, arising out of, or caused by any Beta Program and/or any modification, suspension, or termination thereof.

If Coin invites you to participate in a Beta Program (and you elect to participate in that Beta Program), you agree to the following terms and conditions:

  • You agree that the Coin Devices provided as part of the Beta Program (“Coin Beta Devices”) are being loaned to you to be used solely by you only for testing purposes. You agree that the Coin Beta Devices and any software applications, documentation, instructions and other materials (“Materials”) delivered to you for use with the Coin Beta Devices are Coin’s confidential information. You may only use the Coin Beta Devices and Materials for testing as specified by Coin. The Coin Beta Devices and Materials will remain the property of Coin and its licensors. You may not disassemble, modify, x-ray, reverse engineer, or create any derivative works based on the Coin Beta Devices. You may not use the Coin Beta Devices or any Coin confidential information to create, make, or distribute (or allow any third party to create, make or distribute) any devices that perform the same or similar functions to the Coin Beta Devices.
  • You agree to not publish any news report, review, or other story about Coin Beta or the Coin Beta Device Program without Coin’s permission.
  • You agree that you will make good faith efforts to help us improve the Coin Beta Devices and Materials, including providing feedback through Coin-provided feedback mechanisms. If you give any feedback, comments or suggestions to Coin about the Coin Beta Devices or Materials, then you hereby grant Coin a worldwide, irrevocable, perpetual, royalty-free license to make, use, disclose, create derivative works, modify, reproduce, distribute and sublicense all such feedback, comments and/or suggestions.
  • Coin may require you to return the Coin Beta Device (at Coin’s cost) at the end of the Beta Program or if Coin determines, in its sole discretion, that you did not comply with these Terms, including the Special Terms Regarding the Optional Coin Beta Device Program.
  • You acknowledge that the Coin Beta device does not have all the features or functionality that will be on the production version and will not work on all point-of-sale or other magnetic stripe readers.
  • The Beta Program is only available to residents of the United States.
  • For more information regarding the Beta Program, see the FAQs.

1. USE OF THE SERVICE.

You are solely responsible for the use of the Service. By using the service you acknowledge that your use of the Service is solely at your own risk. Your use of the App or any other downloadable software components provided by Coin is subject to these Terms and any Additional Terms provided by Coin.

2. ADDITIONAL TERMS.

In addition to these Master Terms of Service, the following additional terms apply to your use of the Service. By using the Service, you agree to be bound by these additional terms (including any age restrictions applicable to use of a particular App or feature of the Service), as applicable, which are incorporated herein by reference (collectively the “Additional Terms”):

  • Privacy Policy, which describes Coin’s policies with respect to the collection, use, and disclosure of personal information from you; and
  • EULA, which governs your use of software applications you may obtain from Coin;
  • Any purchasing terms Coin includes when you purchase a Coin Device; and
  • Any additional terms or conditions Coin may supply from time to time.

In the event of a conflict between the terms and conditions in this document and the terms in any of the Additional Terms, these Master Terms of Service will control.

3. ORDERING COIN DEVICES.

a. Pre-Orders on or after August 19, 2014. By pre-ordering a Coin Device on or after August 19, 2014 you acknowledge and agree that you are contributing (i.e., making a donation) to a work in progress and not making a direct purchase. Your reward is the number of Coin Devices you pre-order. If Coin is unable to fulfill your reward, the parties agree that these Terms will apply (including the Dispute Resolution section below). Coin may cancel or refund your contribution at any time and for any reason, and if Coin does so, Coin is not required to fulfill the reward.

b. Ordering, Generally. Coin may make Coin Devices available for purchase through the Site. Any sale of Coin Devices through the Site or any element of the Service is subject to these Terms, to any Additional Terms, or to any applicable bill of sale or purchase agreement. You agree to pay any amounts and fees Coin may charge for your purchase of the Coin Device or any associated Apps (a “Payment”). Before you are required to make any Payment, you will have an opportunity to review and accept the amount that you will be charged for such Payment. All Payments are in U.S. Dollars and are non-refundable, except as otherwise provided for by these Terms or any Additional Terms that may apply. Coin may change the Payment required for any component of the Service, including by changing the price for each Coin Device, on a going-forward basis, at any time. Coin will charge the payment method you specify at the time of purchase. You authorize Coin to charge all sums described herein to such payment method. If you make any applicable Payment with a credit card, Coin may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.

c. Shipping your order. After you complete your order, Coin may contact you at the email address you provided during the order process to request that you provide or confirm certain information necessary to ship your Coin Device(s), including but not limited to (1) the name to be associated with each Coin Device you ordered; and (2) the address to which each Coin Device you ordered should be shipped (collectively, the “Shipment Information”).

  • If you do not provide or confirm Shipment Information within 30 days of Coin’s request for Shipment Information, Coin may, at its discretion, (1) cancel or refund your order; (2) ship your order based on partial information, if Coin is able; (3) ship all units from a single order to one address, if address information has been provided or confirmed for at least one unit; (4) deem your order to be fulfilled, reserving the right to make commercially reasonable efforts to ship you a substitute.
  • If Coin determines, at its sole discretion, that it cannot ship a Coin Device using the Shipment Information you provide or confirm, Coin may cancel or refund your order.

4. LICENSE GRANT.

Subject to these Terms, Coin grants you a limited, non-exclusive, non-transferable, term-limited, non-sublicensable, revocable license to use any software that is provided by Coin that is pre-installed on, embedded in or incorporated into the Coin Device (“Embedded Software”) solely in connection with your use of the Service.

5. ACCOUNT INFORMATION & RESPONSIBILITIES OF REGISTERED USERS.

a. Account Information. For security purposes, in order to access the Service and use the Coin Device, you have to create an account and verify your identity to help make sure that you are only putting your payment methods on the App and on the Coin Device. You hereby represent and warrant that the information you provide to Coin upon registration will be true, accurate, current, and complete and that you will only put payment methods in the App and on the Coin Device that belong to you. You also hereby represent and warrant that you will ensure that this information is kept accurate and up-to-date at all times.

b. Password. As a registered user, you will be required to create login information, including a username and password. Your account is personal to you, and you may not share your account information with, or allow access to your account by any third party. As you will be responsible for all activity that occurs under your access credentials, you should preserve the confidentiality of your username and password. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify Coin by e-mail to security@onlycoin.com. You are solely responsible for your own losses or losses incurred by Coin and others due to any unauthorized use of your account.

6. LINKED ACCOUNTS.

Some Apps and features of the Service may allow you to link your account(s) on the Service to your accounts on third party services, such as online banking services (“Integrated Services”). You may be given the option to link your account on the Service to an account on an Integrated Service. If you link your account on the Service to an account on an Integrated Service, you are authorizing Coin to store and use your access credentials to access your account on your behalf as your agent to integrate your experience with the Service with content, information, and features available through such Integrated Services. Use of Integrated Services through the Service in this manner may be subject to additional terms established by the applicable third parties providing the Integrated Services, and it is your sole responsibility to comply with such third party terms.

7. THIRD PARTY CONTENT.

a. General. Coin may contain or display through the Service various materials and content from third parties (“Third Party Materials”). The display on or through the Service of such Third Party Materials does not in any way imply, suggest, or constitute any sponsorship, endorsement, or approval by Coin of any third party or any affiliation between any such third party and Coin. Furthermore, in using and accessing the Service, you agree that Coin is in no way responsible for the accuracy, timeliness, or completeness of Third Party Materials. Coin’s display of specific Third Party Materials does not suggest a recommendation by Coin of the third party or any products, services, websites or plans offered. Your interaction with any third party accessed through the Service (whether online or offline) is at your own risk, and Coin will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third party or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third party.

b. Third Party Links and References. The Service may contain references or links to third-party materials and websites not controlled by Coin. Coin provides such information and links as a convenience to you and such links and references should not be considered endorsements or recommendations of such sites or any content, products or information offered on such sites. You acknowledge and agree that Coin is not responsible for any aspect of the information or content contained in any third party materials or on any third party sites accessible or linked from the Service.

8. USE RESTRICTIONS.

Coin does not allow use of the Service for any illegal, abusive purposes, in any manner that interferes with or interrupts the proper functioning of the Service, or through the use of any bot, crawler, spider, or other automated process. If you violate any provision of these Terms, your permission to use the Service will terminate automatically. Additionally, Coin, in its sole discretion may terminate your user account on the Service or suspend or terminate your access to the Service at any time, with or without notice. We also reserve the right to modify or discontinue the Service at any time (including, without limitation, by limiting or discontinuing certain features of the Service) without notice to you. We will have no liability whatsoever on account of any change to the Service or any suspension or termination of your access to or use of the Service. You may terminate your account at any time by contacting Coin Support at help@onlycoin.com.

9. LOST, DAMAGED OR STOLEN CARD.

In the event that your Coin Device is lost or stolen:

  • If you enabled tap code protection on your Coin Device the tap code will help secure your data by deleting/resetting your Coin Device after the wrong tap code is entered 3 times. But see the next paragraph.
  • If you are not sure whether tap code protection was activated on your Coin Device and/or if you want to take additional precautions, you should immediately contact the customer service department of your payment card provider and/or financial institution to suspend access to the financial accounts and payment methods associated with your Coin Device.

If your Coin Device is lost, damaged or stolen you may purchase a replacement device directly from Coin via the Coin app or website. Please note that your purchase of a new Coin Device may require you to update some or all of the financial account information that you previously provided to Coin.

10. SITE RESTRICTIONS.

You agree not to use the Service or any aspect or feature thereof for any unlawful purpose or in any way that might harm, damage, or disparage any other party. Without limiting the proceeding sentence, you agree that you will not do, or attempt to do, any of the following:

Reproduce, duplicate, copy, sell, trade, resell, distribute or exploit, any part of the Service, use of the Service, access to the Service, or content obtained through the Service for any purpose other than for your authorized use of the features of the Service that you have fully paid for, in accordance with all applicable Terms;

Access or use the Service for any comparative or competitive research purposes;

Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Service, or features that enforce limitations on the use of the Service or any content therein;

Use any manual or automated means to extract and/or compile content from the Service for any commercial purpose or otherwise;

Interfere with or disrupt the Service, networks or servers connected to the Service, or violate the regulations, policies or procedures of such networks or servers;

Undertake, cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, x-raying, disassembling or hacking of all or part of the Service or any other part thereof, except and solely to the extent permitted by law, or otherwise attempt to use or access any of the Service other than as intended; or

Use the Service in any manner whatsoever that could lead to a violation of any federal, state or local laws, rules or regulations.

You expressly agree to abide by all the foregoing restrictions, except to the extent any foregoing restriction is prohibited by law.

11. RESERVATION OF RIGHTS.

The Service is owned and operated by Coin. The software, content, visual interfaces, interactive features, information, trademarks, logos, graphics, design, compilation, computer code, products, software, services, content, and all other elements of the Service (“Coin Materials”), are protected by copyright, trade dress, patent, and trademark laws of the United States and other jurisdictions, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All Coin Materials, including intellectual property rights therein and thereto, are the property of Coin or its subsidiaries or affiliated companies and/or third-party licensors. You may not sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Coin Materials. Coin reserves all rights not expressly granted in these Terms. You shall not acquire any right, title or interest to the Coin Materials, whether by implication, estoppel, or otherwise, except for the limited rights set forth in these Terms.

12. TERM AND TERMINATION.

These Terms will remain in effect until terminated. Your rights and licenses under these Terms will terminate immediately upon your breach of the Terms. You may terminate these Terms by canceling your account with Coin and, if applicable uninstalling and ceasing use of the Apps. Coin may terminate the Service, disable any App, and/or these Terms, or limit or terminate your access to the Service at any time for any reason or no reason at all. No refunds will be granted in connection with any termination of the Service. Sections 2-3 and 9-18 shall survive the termination of this Agreement for any reason, along with any provisions of the Additional Terms that expressly by their terms survive. You agree that termination of your account is your sole remedy for any dissatisfaction with the Service.

13. MODIFICATIONS.

Coin reserves the right, in its sole discretion, to add, remove, or modify features of the Service at any time for any reason without liability to you. Coin may change, modify, add, or remove portions of these Terms (including the Additional Terms) at any time by making such modified terms available to you on the Coin website or through an App, or both. If Coin materially modifies these Terms, it will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. No modifications to these Terms will apply to any dispute between you and Coin that arose prior to the date of such modification. Your use of the Service after modifications to these Terms become effective constitutes your binding acceptance of such changes. If you are dissatisfied with the terms of these Terms, then you agree that your sole and exclusive remedy is to discontinue any use of the Service.

14. INDEMNITY.

You agree that you will be responsible for your use of the Service, and you agree to defend, indemnify, and hold harmless Coin and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (collectively, the “Coin Entities”) from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with (i) your access to, use of, or alleged use of the Service at any time; (ii) your violation of these Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party. Coin reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (and without limiting your indemnification obligations with respect to such matter), and in such case, you agree to cooperate with Coin’s defense of such claim.

15. WARRANTY DISCLAIMER.

THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY STATED AT HTTPS://ONLYCOIN.COM/WARRANTY. THE COIN ENTITIES SPECIFICALLY (BUT WITHOUT LIMITATION) DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING BUT NOT LIMITED TO (i) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (ii) ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. THE COIN ENTITIES DO NOT WARRANT THAT THE SERVICE OR ANY PART THEREOF, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND DO NOT WARRANT THAT ANY OF THE FOREGOING WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR ANY MATERIALS OR CONTENT AVAILABLE ON OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING THE COIN ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE AND ANY MATERIALS OR CONTENT THROUGH THE SERVICE AND ANY ASSOCIATED SITES OR SERVICES IS AT YOUR OWN DISCRETION AND RISK.

SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

16. LIMITATION OF LIABILITY.

IN NO EVENT WILL THE COIN ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY, WHETHER OR NOT THE COIN ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

YOU AGREE THAT THE AGGREGATE LIABILITY OF THE COIN ENTITIES TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF RELATING TO THE USE OF OR ANY INABILITY TO USE THE SERVICE (INCLUDING ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE) OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (i) THE AMOUNTS YOU HAVE PAID TO COIN FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE CLAIM OR (ii) $5.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THESE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. YOU ACKNOWLEDGE AND AGREE THAT COIN HAS OFFERED ITS SERVICE AND COIN DEVICES, SET ITS PRICES, AND ENTERED INTO THIS AGREEMENT IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN, THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND COIN, AND THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND COIN.

EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 16 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

17. DISPUTE RESOLUTION.

a. Generally. In the interest of resolving disputes between you and Coin in the most expedient and cost effective manner, you and Coin agree that any and all disputes arising out of or relating in any way with these Terms or your use of the Service shall be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes, but is not limited to all claims arising out of or relating to any aspect of these Terms or the Service, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of whether the claims arise during or after the termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND COIN ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Services or under these Terms must be filed by either party within two (2) years after such claim or cause of action arose or it will be forever barred.

b. Exceptions. Notwithstanding subsection 17.a, we both agree that nothing herein shall be deemed to waive, preclude, or otherwise limit either of our rights to (i) bring an individual action in small claims court, (ii) pursue enforcement actions through applicable federal, state, or local agencies where such actions are available, (iii) seek injunctive relief in a court of law, or (iv) to file suit in a court of law to address intellectual property infringement claims.

c. Arbitrator. Any arbitration between you and Coin will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by these Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1–800–778–7879, or by contacting Coin.

d. Notice; Process. A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail or Federal Express (signature required), or in the event that we do not have a physical address on file for you, by electronic mail (“Notice”). Coin’s address for Notice is: Coin, Inc., 44 Montgomery St, Suite 900, San Francisco, CA 94104. The Notice must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). We agree to use good faith efforts to resolve the claim directly, but If we do not reach an agreement to do so within 30 days after the Notice is received, you or Coin may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Coin shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any; provided that if our dispute is finally resolved through arbitration in your favor, Coin shall pay you the greater of (i) the amount awarded by the arbitrator, if any; (ii) the greatest amount offered by Coin in settlement of the dispute prior to the arbitrator’s award; or (iii) $1,000.00.

e. Fees. In the event that you commence arbitration in accordance with these Terms, Coin will reimburse you for your payment of the filing fee, unless your claim is for greater than $10,000, in which case the payment of any fees shall be decided by the AAA Rules. Any arbitration hearings will take place at a location to be agreed upon in San Francisco, California, provided that if the claim is for $10,000 or less, the party requesting relief may choose whether the arbitration will be conducted through binding non-appearance-based arbitration. This non-appearance-based arbitration must comply with the following rules: (a) the arbitration shall be conducted by telephone, online, and/or be solely based on written submissions (the specific manner shall be chosen by the party initiating the arbitration); (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator shall be final and may be entered in any court of competent jurisdiction. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In such case, you agree to reimburse Coin for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

f. No Class Actions. YOU AND COIN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Coin agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

g. Enforceability. If only Subsection 17.f of this Section 17 or the entirety of this Section 16 is found to be unenforceable, then the entirety of this Section 17 shall be null and void and, in such case, the parties agree that the exclusive jurisdiction and venue described in Section 18 shall govern any action arising out of or related to these Terms.

18. MISCELLANEOUS.

a. Governing Law. These Terms, whether interpreted in a court of law or in arbitration, shall be governed by the laws of the State of California as they apply to agreements entered into and to be performed entirely within California by California residents regardless of your country of origin or where you access the Services, and without regard to conflict of law principles or the United Nations Convention for the International Sale of Goods.

b. Jurisdiction and Venue. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Coin agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within San Francisco, California for the purpose of litigating all such claims or disputes.

c. Entire Agreement. These Terms (including the various additional terms incorporated herein by reference) constitute the entire agreement between you and Coin, and supersedes any and all prior agreements, negotiations, or other communications between you and Coin, whether oral or written, with respect to the subject matter hereof, and, except as expressly provided herein, cannot be modified except in writing signed by both parties.

d. Severability. In the event that any provision of these Terms is held to be invalid or unenforceable, then: (a) such provision shall be deemed reformed to the extent strictly necessary to render such provision valid and enforceable, or if not capable of such reformation shall be deemed severed from these Terms; and (b) the validity and enforceability of all of the other provisions hereof, shall in no way be affected or impaired thereby.

e. Compliance with Laws. You agree to abide by all applicable laws in your use of the Service, including export control laws and similar regulations governing the transfer of software and other technology outside of the United States or other jurisdictions.

f. Assignment. You may not assign these Terms without the prior written consent of Coin, whether expressly or by operation of law, including in connection with a merger or change of control, and any such attempted assignment shall be void and of no effect. Coin may assign these Terms without restriction. Subject to the foregoing, these Terms shall be binding on the parties and their respective successors and permitted assigns.

g. Force Majeure. You acknowledge and understand that if Coin is unable to provide the Service as a result of a force majeure event Coin will not be in breach of these Terms. A force majeure event means any event beyond the control of Coin.

h. Waiver. The failure to exercise, or delay in exercising, a right, power or remedy provided in these Terms or by law shall not constitute a waiver of that right, power or remedy. Coin’s waiver of any obligation or breach of these Terms shall not operate as a waiver of any other obligation or subsequent breach of these Terms.

i. Consent to Electronic Communications. By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about your choices regarding our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

j. Export. The Coin Device and Service may be subject to United States export controls. You may not export or re-export a Coin Device or any element of the Service without: (a) the prior written consent of Coin, (b) complying with any applicable export control laws, and (c) obtaining all appropriate permits and licenses. In any event, you may not transfer or authorize the transfer of the Coin Device to a prohibited territory, country or organization (currently including, without limitation Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria and any organization named on the United States’ Commerce Department’s “Denied Parties List”) or otherwise in violation of any applicable restrictions or regulations. You understand and agree that the Coin Device and Service may contain information that is controlled and restricted from export by United States export controls (the “Controlled Information”). If Coin, in its sole discretion, determines that it cannot implement the Service in a manner to exclude access to Controlled Information where required, if you are in a country or territory that is subject to such regulation, you shall not be provided access to the Service.

19. CONTACTING COIN.

The Service hereunder is offered by Coin, Inc.:

Coin, Inc.
44 Montgomery St
Suite 900
San Francisco, CA 94104

If you are a California resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.